Job Openings at ERI

Community Work Incentives Coordinator (CWIC) – Statewide

In Job Openings - Archive by Theresa Kulow

Employment Resources, Inc., a Madison-based nonprofit agency that advances the employment, health and financial security of people with disabilities, is seeking a Community Work Incentives Coordinator (CWIC) to join our Work Incentives Planning and Assistance (WIPA) Project team. WIPA is funded by the Social Security Administration (SSA) to provide free benefits planning services and supports to beneficiaries receiving disability benefits who are working or actively seeking work.

The CWIC is responsible for educating beneficiaries about the effects earned income will have on current public/private cash benefits, health insurance and other federal, state and/or local benefits. The CWIC will also assist beneficiaries to identify and use appropriate work incentives available through the Social Security Administration to help support employment and increase financial independence.

Essential Functions

  • Counsel beneficiaries on work incentives, benefit programs, and options available in a manner that empowers them to make informed choices about employment goals.
  • Contact the Social Security Administration, Veteran’s Administration, State Medicaid Agency, Housing Office, etc., on behalf of consumers for clarification regarding eligibility for benefits. If problems arise with a consumer’s benefits, provide information and resources regarding appealing a negative action on their benefit status.
  • Prepare comprehensive and accurate written benefits analyses for individual consumers based on information gathered through communication with the beneficiary, SSA Representatives, and any other relevant sources.
  • Meet with beneficiaries and other team members to explain effects of employment on benefits and entitlements.
  • Provide proactive follow-up supports and assistance as needed.
  • Encourage and support accurate and timely earned income reporting to reduce the size or likelihood of overpayments.
  • Connect beneficiaries to other supports and services they need to improve their quality of life and to make a successful transition to employment.
  • Document beneficiary contacts and efforts in a database system.
  • Conduct outreach sessions to beneficiaries, advocates, family members, community service providers. Provide brief presentations on the Social Security programs and work incentives.

Minimum Knowledge, Skills, and Abilities

  • Bachelor or Associate Degree in human services, education, accounting, paralegal or allied health field or equivalent training and experience is required.
  • Strong communication and interpersonal skills, high attention to detail, an aptitude for math, and the ability to learn highly specific information.
  • Must work well independently and as part of a team with the ability to prioritize and meet deadlines while remaining flexible.
  • Ability to relate, communicate and engage diverse populations is important.
  • Must be capable of using a computer and business software, as well as have ability to research complex topics.
  • ERI will provide the technical benefit training necessary for this work.
  • Must possess a valid Wisconsin driver’s license, proof of personal auto liability insurance meeting Wisconsin minimum requirements, and a reliable vehicle.
  • Must be willing to undergo criminal, caregiver and sex offender background checks, as well as a federal suitability determination in order to meet programmatic requirements.
  • Must comply with immunization requirements unless a religious or medical exception is granted. Follow local public health guidelines when meeting with the consumer, by practicing safety measures whenever possible.

Job Type: Full-time with benefits
Location: Madison office, Milwaukee office, or home-based with occasional travel to Madison office
Start Date: February 13, 2023

*Your application/resume will not be considered without a cover letter included.

ERI is an equal opportunity employer with talented staff, creative work environment, excellent benefits and generous time off policies. ERI practices and promotes innovative services that advance employment opportunities, support personal choices, and enhance the well-being of individuals with disabilities across Wisconsin.

We celebrate diversity, equity, and inclusion in our staff, communities, and the people we serve. Our commitment to these values is central to advancing employment, health, and financial security for people with disabilities. We embrace broad perspectives. We believe this strengthens our ability to create a welcoming, inclusive environment and an inspired workforce.

To Apply

Please respond by providing a cover letter regarding your interest and skills related to this position and your resume outlining your experience with the above qualifications to The search is open until the position is filled.

Download: CWIC Job Announcement (PDF)

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